Got back to the calm of the office this morning, still emotionally drained from the whole missed plane, stuck in the airport for four hours, no pincesses for mama with the girlies (who told me all of the things they saw and loved) and nowhere near enough time for me to recover (although I did my very best, obviously, because I made it to work) and guess what was in my email inbox?
A customer satisfaction survey from Southwest Airlines.
Monday, November 17, 2008
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1 comment:
Mmmm! I'll bet you felt some satisfaction in filling it out . . . though perhaps not the kind of satisfaction they were hoping for.
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